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Support – Frshr – Grocery Deals


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Support for Deal Apps from Deals LLC

If you’re an end customer (every day shopper or deal seeker) – You can contact us anytime at dealinc@outlook.com with questions. We will get back to you within 1 to 2 business days

If you’re a Merchant or Company – You can contact us at dealsllc@outlook.com or you can visit our Order Site Contact Us Page for Live Chat and Phone Support

Frequently Asked Questions

  1. Does the App track me or my location? Answer: No. Please see the Deals LLC Privacy Page – we don’t track you and we don’t spy on you
  2. App stopped working. What can I do? Answer: Reinstall the App. You can find the App at the App Store – our developer name is Deals LLC
  3. When will Apps be available for other platforms? Answer: Android Apps are done and at some point in 2018 we will make them available for download through the blogs and websites
  4. App is slow loading deals. What can I do? Answer: Check your Phone Wireless Connection Speed. We load very little data, mostly text. The App should take just 5-10 seconds to load deals. If you have a very slow connection on your phone or tablet, it might take 20-30 seconds to load all deals. There are no images, just text
  5. Deals for the Stores I use are not available. When will those be added? Please email us at dealsinc@outlook.com and let us know what stores you would like to see deals for. You can also go to the Request A Deal Page and request a deal for a specific product or company

Most Common Help Issues

  1. Can’t find the App on my Phone. Solution: Search for it by name. Or connect it to your computer and use iTunes to check it’s installed.
  2. Don’t find deals from stores I like. Solution: Email us at dealsinc@outlook.com with names of the stores you want to see more deals from.
  3. Only a few deals a day. Solution: In the beginning we are focusing on quality and limiting deals to 1/2/3 a day. Over time we’ll add more deals.
  4. Only a few reviews a month. Solution: Again, we are focusing on quality first and posting just a few reviews a week. Over time we’ll add more reviews.
  5. Want Deals from Other Areas. Let us know at dealsinc@outlook.com which areas you want to find deals in. We’ll let you know if we have an app for that area